Case Study · Electronic Components
Strategic IT Transformation: Redefining the Digital Landscape for a Global Thermal Management Leader
01 — Background
Market Position: A global leader in thermal management with a market cap exceeding 300B RMB; global market share surpasses 50% in core product lines.
Global Footprint: 15,000+ employees with revenue balanced 50/50 between domestic and overseas markets, serving Home Appliances, Automotive, and Robotics sectors.
02 — Challenges
Fragmented Systems, Disconnected Workflows
Strategic Fragmentation: Multiple disparate ERP versions and redundant legacy systems created "information islands," hindering a unified end-to-end business view.
The "Blue-Collar" Management Gap: Traditional HR tools failed to manage 75% of the front-line workforce, resulting in a 25%+ annual turnover rate.
Process Discontinuity: Critical procurement, sourcing, and payment workflows relied on manual interventions (emails/Excel), leading to low efficiency and high operational risk.
03 — Integrated Solution
A Unified Digital Core for People, Materials & Data
IT 2.0 Strategic Roadmap
A phased evolution starting with SRM to standardize procurement, advancing toward full OTD (Order-to-Delivery) synergy.
Manufacturing-First ihr
Deployment of a specialized HR engine integrated with PES, APS, and QMS to synchronize human capital with real-time production demand.
Unified Digital Core
Bridging the gap between Supply Chain (SRM) and Workforce Management (ihr) to achieve total global value chain transparency.
04 — Key Performance
Turnover Reduction
Reduction in front-line employee turnover rate
Cost Savings
Annual reduction in labor-related operational costs
Workload Decrease
Decrease in administrative personnel workload through automated workflows
Metrics Governance
Centralized governance of 300+ base indicators and 70+ strategic KPIs